Privacy Policy

This policy describes how Owens Corning handles personal and project information submitted through owenscorningbuildingus.com inquiry forms and related technical support channels.

Information we collect

When you request technical specs, we may collect name, work email, phone, company, country or market, inquiry type, and project details such as climate zone, target R-value, wind or impact ratings, and assembly notes. Server logs may also record IP address, browser type, and pages visited for security and site performance.

How we use information

We use inquiry data to respond to specification requests, route Preferred Contractor referrals, improve documentation libraries, and meet legal obligations. We do not sell personal information. Project details may be shared with authorized distributors or contractors only when needed to fulfill your request.

Retention and security

Inquiry records are retained as long as needed for customer support, warranty coordination, and regulatory requirements, then deleted or anonymized according to internal schedules. We apply administrative and technical safeguards appropriate to B2B construction communications.

Your choices

You may request access, correction, or deletion of personal inquiry data by contacting [email protected]. Marketing preferences can be updated through the same address; transactional replies about open technical tickets may still be sent.

Updates

We may update this policy to reflect process or legal changes. The revised version will be posted on this page with an updated effective context. Continued use of the site after posting constitutes acceptance of the revised policy.